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A SEPA mandate must be identified by a number or alphanumeric code referred to as UMR (Unique Mandate Reference). You can enter what you want but each mandate must have a unique code and this code must be forwarded to the customer.
For older authorizations this information is optional for individual customers and mandatory for corporate customers.
In addition to the UMR, the date of the debit agreement (or another date for older authorizations) shall be specified.
Then IBAN and bank code (BIC) details must be specified.
Of course the customer's name shall also be specified.
Software banks being fairly rigid, there are usually restrictions on allowable characters whatsoever for UMR, customer name...
Sample recommendations for allowable characters.
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A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
0 1 2 3 4 5 6 7 8 9
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Our tool checks IBAN, BIC, dates and text in a simplified way and suggests alternative texts for accents...$
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